Operational improvement planning proposal: AQF Level 8

In this assessment, you will develop an operational  improvement plan that enables the organisation to progress toward higher operational maturity and AI readiness through a clearly articulated responsible operations strategy. Building on the analysis completed in Assessment 1, your proposal should carry forward the prioritised performance objectives, particularly the repositioning of objectives to minimise tradeoffs, and apply them consistently throughout the improvement plan.

The audience for your report is the board of directors, operations team and other internal stakeholders. Support and justify your analysis and recommendations in each section with credible and relevant evidence from academic literature, industry sources and examples from the organisation.

Completing the activities in Modules 4-7 will prepare you for this assessment task. Your assessment will be marked according to the Assessment 2 rubric (.pdf) 

Instructions

Your 3,000-word operational improvement planning proposal must address the following four requirements. Each section builds directly on the analysis and repositioned operational objectives developed in Assessment 1.

1. Describe the selected operation

Provide a concise, high-level overview of the selection operation (process or supply network) so the reader can clearly understand the strategic context being analysed.

Include an updated mind map (building on Assessment 1). Your mind map should clearly illustrate the key connections, misalignments, barriers, maturity gaps, strategic improvement path (including prioritised and aligned performance objectives), and articulate a new responsible operations strategy to demonstrate continuity from Assessment 1. This visual representation will form the foundation for the detailed analysis and recommendations that follow.

2. Choose one of two pathways

Select one of the following pathways and complete the requirements for your selected pathway. Either:

1. Processes and Technology Alignment and Strategy (Module 4), or
2. Purchasing & Dynamic Supply Chain Strategy (Module 5).

Your analysis and recommendations must be supported with the tools of analysis from Modules 4 or 5.

To do: Make a submission

Weighting: 60%

Type: Operational improvement planning proposal

Format: Written

Length: 3,000 words (+10%)

In this assessment, you will develop an operational improvement plan that enables the organisation to progress toward higher operational maturity and AI readiness through a clearly articulated responsible operations strategy. Building on the analysis completed in Assessment 1, your proposal should carry forward the prioritised performance objectives, particularly the repositioning of objectives to minimise tradeoffs, and apply them consistently throughout the improvement plan.

The audience for your report is the board of directors, operations team and other internal stakeholders.

Support and justify your analysis and recommendations in each section with credible and relevant evidence from academic literature, industry sources and examples from the organisation.

Processes & Technology Alignment and Strategy (Module 4)

If you choose this pathway:
a. Critically analyse your organisation’s process(es) from two perspectives (positioning and configuration) *Note: If the process is large, you may focus on only a part of it, i.e. delimit the scope.
b. Develop and include a process map to illustrate the current activities of a specific process from beginning to end (the transformation).
c. Critically analyse the alignment between process(es) and the organisation’s strategic use of technology and analytics.
d. Justify and propose (based on your analysis and evaluation) recommendations with implementation guidelines, to improve process and technology alignment.
e. Update your process map to incorporate your recommendations.

Purchasing & Dynamic Supply Chain Strategy (Module 5)

If you choose this pathway
a. Critically analyse your organisation’s operations purchasing and dynamic supply chain strategy.
b. Develop and include a supply network map to visualise the current flow of people, materials, information and finances across the broader network of suppliers and customers.
c. Reflect on the strategic role of technology and analytics.
d. Justify and propose (based on your analysis and evaluation) recommendations with implementation guidelines, towards a synchronised, resilient and adaptive purchasing and supply chain strategy.
e. Update your supply network map to incorporate your recommendations.

3. Then choose one of the following topics

3.1 Critically analyse the operations improvement and product/service development approaches. Then develop a Strategic Perspective to continuously determine intended market position, direct operation’s resources and processes, develop operations capabilities and deploy them into the market (Module 6) or,
3.2 Critically analyse risk (failure) and resilience for your operation or supply network then develop prevention, mitigation and opportunity management strategies (Module 6) or,
3.3 Critically analyse your operation’s ability to translate strategic intent into practice. Then develop a dynamic process to effectively formulate, implement, monitor and control a responsible operations strategy. (Module 7).

This section should synthesise relevant concepts from Modules 6 or 7 and apply them to your selection operation. The focus should be on strategic direction and contribution rather than operational detail.

4. Reflect on the implications of your recommendations to:

Prescribe the critical competencies and skills required of operations leaders to implement your recommendations and support strategic monitoring and control
Conclude with how the recommendations collectively enable and support the new responsible operations strategy and contribute to enhanced maturity and AI readiness.
This reflection should draw on relevant concepts from Module 7 and focus on strategic implications rather than operational detail.

Requirements

• This assessment requires you to use a minimum of six (6) relevant and credible academic sources in addition to your textbook.
• You may also use current company, industry, government and media sources to support your statements, but these will NOT count toward the minimum required credible academic sources for your assessment.
• Most web-based sources are not sufficiently rigorous and credible for use in academic assessments and will NOT count toward the minimum required credible academic sources for your assessment.
• For further guidance, refer to Scholarly, academic & peer-reviewed journals.
• You must appropriately acknowledge all sources of information in your assessment following the AIB Style Guide.
• This includes the use of Generative Artificial Intelligence tools, such as ChatGPT. See relevant sections on ‘Academic Integrity’, ‘Generative Artificial Intelligence’ and ‘Referencing’ in the AIB Style Guide and Academic Policies and Procedures.

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