MGMT1201: Communication Trends in the Workplace

MGMT1201: Communication Trends in the Workplace

MGMT1201: Business Communication

Final Project: Communication Trends in the Workplace 

Assignment Overview:

In Business Communication, the core concepts include creating digitally-written professional communications, intrapersonal skills, interpersonal skills, research, cultural intelligence, and how personal and professional digital media impact business communication. The final project will include all these elements by pulling them together in a single report.

Learning Outcomes

  • Create digitally-written professional communications for readability, coherence, clarity, conciseness and tone
  • Apply research tools to enhance communication
  • Demonstrate self-reflection and strengthen intrapersonal skills

Background Information:

The production of a good piece of report writing for a project or an idea is as much a part of the project or idea as actually implementing it. However excellent the idea for the project may be, unless the project can be communicated to other people, it may not transpire. Communicating the plan for the project, or how the idea works, in a clear and useful way is important to the success of the project or idea.

It is not necessary, or even desirable, to describe every minute detail in the report. One of the most important aspects of good report writing is to be concise, yet remain informative. The ability to select what is essential, and to omit what is merely incidental detail is a skill every business communicator needs to develop.

The following information has been provided to learners to better understand the importance of revealing complex ideas in a report. This report requires learners to research, analyze and evaluate current communication trends in the workplace.

You may not use the following information as part of your research for your report, but the following information provides insight into the types of concepts and ideas that can be generated and are expected for this report.

  1. Watch the video “Five Trends Shaping the Future of Work” (Morgan, 2016).

This video shows an interesting perspective about trends in the workplace by the year 2025.

  1. Watch the video “The Digital Skills Gap and the Future of Jobs 2020 – The Fundamental Mindset (The Digital Skills Gap and the Future of Jobs 2020 – The Fundamental Mindset, 2017).

This video is useful because it is evidence-based and shows the wide variety of sources available to support and defend a position. It runs through them quickly, but the use of evidence is very convincing.

  1. Visit the following website (or another) for a tool to create an acronym. You will first have to decide on the key words you would like to use.


Compose a report on the following topic:

What communication trends or skills would you like to see in your current or future workplace?

  1. To start, create an acronym that reveals important communication trends or communication skills in a workplace of your choice. Use the acronym as the foundation of your report.
    1. The acronym should be readable in English (meaning it should sound like a real word, not a jumble of letters) to highlight the communication trends or communication skills important to the workplace you have chosen.(https://acronymcom/)
    2. The acronym must be a minimum of 4 letters.
    3. Each letter of the acronym will be the focus a paragraph in the report.
  2. Your report should explore why have you chosen the key concept and how might it be implemented in the workplace.
  3. Research your topic. Your research must include and reference a minimum of two of the following:
    1. Web Based Research
    2. Published literature and reports (library databases)
    3. Newspaper and Magazines
    4. Video
    5. Pod Casts, Interviews
  4. Include a minimum of two visual images including, but not limited to:
    1. Images, charts, graph, or diagrams
    2. Visual images must be original. Do not cut and paste from the Internet
  5. Elements for a business report:
    • Title Page
    • Table of contents
    • Introduction
    • Body
    • Summary/conclusions
    • Reference Page Acronym Example:

Did you know that the word “scuba” is an acronym for “self-contained underwater breathing apparatus”? Did you know that the idea of “care” package dates back to World War II when “cooperative American remittances to Europe” were aid packages sent in the aftermath of World War II? An acronym is an abbreviation formed from the initial letters of other words and pronounced as a word.

Acronym: SIER

The following is an example of an acronym that was developed for the food service industry to reveal what customers are urging regarding communication in restaurants. SIER (pronounced SEER) is also a play on words because in the restaurant industry to seal in the juices of meat or vegetables, the process is to SEAR the food which means to fry quickly at a high temperature.

Serverless. Customers prefer to order from a digital device like an iPad.

Interactive Experience. Customers enjoy interacting with chefs and cooks.

Ease of Reservation. Customers want to make and change reservations digitally.

Informative References. Customers enjoy reading recipes, cookbooks, restaurant history.

 The final project must meet the following guidelines:

  1. This is an academic type paper that follows APA formatting and should be 1000-1250 words in length (approximately 4 pages, not including your title page, table of contents or reference page).
    1. Font: Times New Roman
    2. Font Size: 12
    3. Use 2.0 (double) line spacing.
    4. Add page number to the top right-hand corner of each page
    5. First line of each paragraph is indented ½ an inch.
  2. This is an academic type paper and follows APA style that includes a title page with: running head, title of the assignment, your name, your ID number, school name, your instructor’s name, and the date you are submitting the assignment.
  3. Proofread for correct spelling, grammar, punctuation, syntax, and English language usage.
  4. You must cite ALL of your sources using APA formatting (please refer to Bow Valley College’s Learning Resource Services Page on citations: for further information).

You may use the following resources:

  1. The course textbook (Chapters 10 and 11 discuss research and writing a business report) –see attachment module 10 and 11
  2. Course Content.
  3. Background Information
  4. Research sources
  5. The academic databases may be helpful to you. The databases can be accessed online through Bow Valley College`s Website:


Thought and Understanding

A perceptive and thorough understanding of the issue is demonstrated.  Ideas are insightful and carefully considered, demonstrating a comprehension of subtle distinctions of the topic.  The voice is confident.

 Supporting Evidence

support must be adept and convincing.  Support must be well defined and purposely chosen to reinforce the student’s ideas in a deliberate and judicious way. A valid connection to the student’s ideas is efficiently maintained.

Includes a minimum of two visual tools that illustrates complex concepts that help the reader better understand the topic.

Form and Structure

A judicious arrangement of ideas and details contributes to a fluent piece of writing that is developed skillfully.

Effective use of transitions and organizational tools (i.e. headings). Effective use of white space. Consistent spacing and font.


Diction is sophisticated.  Syntactic structures are effective and polished.  Sentences are fluid and concise. Stylistic choices contribute to the creation of a skillful composition with a convincing voice.


The writing demonstrates confident control of correct sentence construction, usage, grammar and mechanics.  The relative insignificance of error is impressive considering the complexity of the response and the circumstances.

APA Formatting

Title page contains all parts and correct format. (running head, title of assignment, student’s name, college name, author’s note (name of course and track number). If applicable and/or required, in text citations are used throughout the document and reference page is …