Quantitative Analysis for Business Operations

CASE STUDY ANALYSIS

1. INTRODUCTION

The case study approach offers the student the opportunity to apply quantitative method techniques firsthand to actual business situations. The following presents the basic steps used in analyzing and presenting (oral and written) a technical case. A team approach provides the student with insights into the dynamics of group problem-solving.

2. STEPS IN ANALYZING A CASE (Checklist)

2.1. Preview Case

2.2. In-Depth Review

2.3. Problem Formulation

2.4. Develop Goals and Objectives

2.5. Identify Alternatives

2.6. Formulate Model

2.7. State Assumptions

2.8. Collect Data

2.9. Develop Solution

2.10. Test Solution (Sensitivity Analysis)

2.11. Analyze Results

2.12. Prepare Action Plan

3. PRESENTING THE CASE (ORAL AND WRITTEN)

3.1. Present Overview (Executive Summary)

3.2. Summarize Findings

3.3. Problem Statement

3.4. Analysis of Alternatives

3.5. Action Plan (including specific recommendations)

3.6. Oral Presentation

• Ideas oriented

• Adequately prepared and to the point

• Nonrepetitive

• Courteous and constructive

• Begin with a road map